|Frequently Asked Questions
We hope that we have designed this site to answer as many questions as possible, and here are a few other frequently asked questions. If by chance we missed something, please feel free to give us a call.
|How do I get in touch with you by phone?
|Are you Office Hours and Gate Hours the same?
Office Hours: 9 a.m. to 5 p.m. Monday through Friday
9 a.m. to 1 p.m. Saturday
Gate Hours: Controlled Access: 6 a.m. to 9 p.m. every day 365 days each year
Restricted Access: 9 p.m. to 6 a.m. every day 365 days each year
|Do you have an E-mail Address?
|Please click here to contact us by email |
Where can I find you?
3371 Bonita Beach Road, Bonita Springs, Suite 178, FL 34134
(click here for a detailed map)
Coming from US 41: Go west on Bonita Beach Road two tenths of a mile and take a left at your first light. You will see Beach Storage LLC straight back and a little to the left.
Coming from Bonita Beach Road: If you are east of US 41, go west on Bonita Beach Road and take your first left immediately after you cross US 41. If you are west of US 41, go to the traffic light that is .2 miles west of US 41. The north side of the light gets you into the Publix Grocery Store, and NationWide Insurance is to the south of that light. Take a right and go south as if you are going to NationWide Insurance, and you will see Beach Storage LLC just a little bit east of that building.
|Why Should I Trust Beach Storage with My Belongings?
Beach Storage LLC operates with a “how can I make it work for you?” attitude. We are an owner operated facility, and those that are not family members have a wide breadth of ability to make decisions and “do what it takes” to make your storage experience simplified, convenient, and as pleasurable as possible. If the answer isn’t “yes” immediately, we will find out what we can do to make storing with us work for you.
|Do you Sell Packing Supplies?|
Do we ever. We have an extensive assortment of packing supplies to fit your needs. Please stop by any time, give us a call or check out our Storage Supplies section for a complete list of our supplies and packing tips. We are happy to help you make the right selection for the items you will need to pack and store.
|Do you Have a Free Rental Truck?W|
We do provide a Free Rental Truck with your move into our storage facility. Provided in the truck are 12 furniture pads, an appliance dolly, a furniture dolly, a ramp, radio, automatic transmission, air conditioning, and we are happy to provide the fuel for your local move. There is only a $22 plus tax damage waiver that is your only fee; you can use our truck all day and we won’t charge you for the fuel, the hours you use it, or the miles you drive it. Check out our Free Rental Truck page for complete details. Please call us ahead of time to make your reservation as it is a very popular item.
|Will Someone Help me Move?|
We always recommend that you do your own research to find the best price on local or long distance movers, however, we are happy to recommend professionals in packing and moving that we have had great experiences with. We do not take kick-backs from them, and we only recommend movers that have treated our customers with respect and have taken good care of their belongings
|What Size Unit Works Best for Me?|
Our self storage unit sizes run anywhere from 25 square feet to 5,000 square feet, so we can certainly suit your needs. See our Self Storage Unit Sizes page for some additional information, or stop in and see us to view a unit. We are happy to help you visualize how to best pack your unit. If you end up with a unit that is too small, we charge by the square foot, not by the unit, so it is very easy to add on an extra unit if you guess too short, or if you have to store more items at a later time. Please let us know how we can best accommodate your needs.
|Is Climate Control Absolutely Necessary?|
Climate controlled storage is always the customer’s decision. Climate controlled storage will always keep your belongings in better condition than non-air storage as it provides a stable, cool environment that protects your items from the extreme SWFL heat and humidity. The general rule for climate controlled storage is if you wouldn’t store it in your garage for an extended period of time, we recommend that you put it in climate controlled storage. Our units will keep your items cool and dry all day and all night long.
Please see our Climate Controlled sections for complete details on climate controlled versus non-air storage.
How Much Are You Really Charging Me?
We are simple business folk that neither believes in hidden fees nor extra charges. We feel that the best way to earn your trust and your business is to treat you how we expect to be treated by those asking for our business. We will never charge an administration fee and we will never charge you a deposit. Our only charges are rent and the Florida state sales tax.
|Do You Insure My Belongings?|
Typically home owner’s or renter’s insurance will cover off-site storage free of charge, however, you will need to contact your insurance provider for more details. We do not require you to carry insurance on your belongings to store with us; however we do offer Bob Bader insurance in the office. Insurance on your belongings is not covered in the rental contract, so if you have any questions or concerns, please call us or stop in the office so we can answer any thoughts or questions you may have on this topic.
|So, What Can’t I Put In Storage?
We do not accept rowdy children, animals, spouses, or any other human being that you may want to lock away. Well behaved ones cannot even be stored with us. We can neither accept weapons grade plutonium, narcotics, nor anything that is considered perishable, flammable, odorous, corrosive, noxious, hazardous or pollutant. We are happy to provide you with a copy of the contract for every single detail, so please feel free to stop by and see us.
|So, You Still Didn’t Answer My Question|
If the answer to your question is not available here, please give us a call and our self storage professionals will do their best to answer your question to your satisfaction.